
Filters are much more difficult to install than I think they should be, unit consistently breaks or has a problem every few months. The white plastic filter housing has broken twice (see photo) and I've had to replace the faucet/dispenser at least once because it constantly dripped or even poured. I am now on hold to get another part since I am a "Water 4 Life" subscriber for about $100 year - which includes two filter changes and warranty. Eventually I will probably spend the time and money to get a better unit.
UPDATE 2008-11-29: After the water filter housing broke a third time, I requested that they send me another one for free which they did (no shipping charge) (I am a Water4Life customer). They seem to have redesigned this part so hopefully it will not break again.
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Aquasana AQ-4000 Countertop Water FilterProduct Description: Kirkman Labs ProBiotics-More info:Manufacturer's Website
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