Insinkerator F-601R Filter Cartridge for Hot Water Dispenser Review

I have a 5 year old Insinkerator hot water dispenser.I purchased this brand name replacement filter.Only when it arrived it wouldn't fit.The top has a very small hole to join the tubing (1-2 mm), but the fixture you attach the filter to has one that is close to 1cm.I called insinkerator and they said it was just a plug and to pull it out.I tried and it tore out in pieces.I had to use a round file to make the opening large enough and smooth enough to allow it to fit. Clearly it was not a plug.The box came with 2 filters the other one was the same way so I drilled it out.Obviously they have changed the way these filters fit their fixtures and their support personal are clueless.The same thing happened when I had to replace the tank itself after 3 years.They didn't make the same tank so I had to replumb the sink in order for it to fit.Needless to say I wouldn't have another Insinkerator product.Something this simple shouldn't be such a pain in the ass.I would give it no stars but the system wouldn't let me.

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Product Description:
InsinkeratorF-601R Replacement FilterThe F-601R reduces chlorine taste and odor, lead, mercury, asbestos, cysts and chemicals for cleaner, healthier water - NSF? Standard 53 and 42 listings.Sanitary Quick-Change Filter Cartridges make cartridge replacement fast & easy, without contact with used filter material Comes with two F-601R filter cartridgesQuick-Connect Push-In Fittings guarantees a quick, easy installationValve-in-Head Design automatically shuts off water flow when filter cartridge is removed, eliminating need for separate shut-off valveLow Pressure Drop Filter design assures consistently flawless performanceReduces chlorine, taste & odor for clean, refreshing tasteReduces lead, mercury, asbestos, cysts and chemicals for cleaner, healthier waterNSF Standard 42 & 53 listings6-12 month expected filter life, depending on water quality and useCarbon-based filters like the F-201R or F-601R must be changed within 12 months

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